Community and Counselling Courses

CHC52015 Diploma of
Community Services

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qualificationsDelivery Mode

  • Online Learning + Vocational Placement:
  • This training is completely through online arrangements and vocational placement. (See below for vocational placement details)

study optionsLocations

This qualification is delivered nationally online with vocational placement.

Start datesStart Dates

  • Online
    30-Jun-17; 31-Jul-17; 31-Aug-17; 29-Sep-17; 31-Oct-17; 30-Nov-17; 29-Dec-17


  • Online Full-time: 12 months which includes 48 weeks of tuition (4 days a week)
  • Online Part-time: 24 months which includes 96 weeks of tuition (2 days a week)

What is this course about?

Put your big heart to good use. Help your community get back to its best when you work within this caring industry.

Do you want to make the world a better place? Are you interested in working one-on-one with people who really need it? Well if you have a heart of gold and the desire to help others, then you’re destined to work within Community Services. Armed with a Diploma of Community Services, you can build a career that helps not only the community but can change someone’s world.

The CHC52015 Diploma of Community Services provides students with the skills needed to work in community services, case management and social housing. They are involved in managing, co-ordinating and/or delivering person-centred services to individuals, groups and communities.

Graduates may work to assist individuals and communities to make decisions that will improve their circumstances, to identify and respond to crises, manage the wellbeing of workers and advocate for the rights of vulnerable people.

Recognition of Prior Learning (RPL)

RPL is an opportunity for you to receive recognition of your previous skills and knowledge you have acquired from work experiences, life experiences, and/or through recent formal studies. Through the RPL assessment process you may be able to gain recognition in Units of competency within this course or the entire course. For further information on RPL, go to


As within any study, students are required to complete a variety of assessments. In this course assessments include work based training assessment; short answer questions; case studies; role plays; policy and procedure development; projects; reflective journals; scenarios; and research.

A simulated environment called “Community Connect” is provided to create a real - world approach to learning and assessment. It provides access to the tools, resources, and interactions typically found in a community services workplace.

Student Support

AIAS has a range of support services available if the need arises including:

  • Learning Skill support
  • Language Literacy and Numeracy support
  • Disability Services
  • Counselling Services
  • Career Advise
  • IT Help

What you'll accomplish

This qualification allows people to work in:

  • Non-Government or Not for Profit Organisations
  • Government and Private Organisations

Job titles for people with this qualification may include:

  • Community services worker
  • Welfare worker
  • Case worker/manager
  • Community educator
  • Support worker
  • Outreach worker
  • Intake officer; and
  • Program manager

NRT logo colour

The Australian Institute of Applied Sciences (AIAS) is a trading division of the Registered Training Organisation, Study Group Australia Pty Limited (Code 5806), offering nationally recognised vocational education and training qualifications. Click here for more information.

Upon graduation, you will receive a CHC52015 Diploma of Community Services allowing you to work within the Community Services industry in Australia.

AIAS is a provider of nationally recognised qualifications so if you are considering continuing your studies, this course may assist in pathways into other qualification such as:

  • Bachelor of Human Services
  • Bachelor of Social Work, and
  • Bachelor of Social Science (Human Services)

Transfer credits available for AIAS's CHC50215 Diploma of Community Services to (SCU) Bachelor of Social Science (3001150) = 8 units or 1 year For the further information, click here.

What you'll learn

To achieve this qualification, a total of 16 units of competency must successfully attained. These include 8 core units and 8 elective units chosen by AIAS and they are as listed below:

Promote Diversity - CORE

  • CHCDIV003 Manage and promote diversity

Workplace Communication - CORE

  • CHCCOM003 Develop workplace communication strategies

Manage Legal and Ethical Compliance - CORE

  • CHCLEG003 Manage legal and ethical compliance
Client Advocacy and Representation - ELECTIVE
  • CHCADV002 Provide advocacy and representation services

Sociological Factors - CORE

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

Develop and Implement Services / Programs - CORE

  • CHCCCS007 Develop and implement service programs

Implement Community Development Strategies - CORE

  • CHCCDE011 Implement community development strategies
Workplace Health and Safety - CORE
  • HLTWHS004 Manage work health and safety

Work Placement


Establish the Counselling Relationship - ELECTIVE

  • CHCCSL001 Establish and confirm the counselling relationship

Confirm Client Development Status - ELECTIVE

  • CHCDEV001 Confirm client development status

Assess Co-existing Needs - ELECTIVE

  • CHCCCS004 Access co-existing needs
Case Management - ELECTIVE
  • CHCCSM005 Develop, facilitate and review all aspects of case management

Work Placement


Respond to Crisis Situations - ELECTIVE

  • CHCCCS019 Recognise and respond to crisis situation

Aboriginal and/or Torres Strait Islander Cultural Safety - ELECTIVE

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Workplace Debriefing - CORE

  • CHCMGT005 Facilitate workplace debriefing and support processes
Reflect and Improve on Professional Practice - CORE
  • CHCPRP003 Reflect on and improve own professional practice

Students are required to study all subjects as shown in each study block PLUS obtain a Working with Children and/or National Police Check*

* Students need this documentation in order to gain employment after graduation.

To view the suggested order of completion for this course, click here.

Vocational Placement

Vocational placement is structured place of work that helps prepare you for entry into the community services industry. Placement gives you an invaluable experience and the opportunity to put your theory into practice.

This course has 100 hours of mandatory work placement.

Vocational Placement:

For those studying online, vocational placement needs to be completed external to AIAS campuses. This is known as Vocational Placement.

You will be expected to participate in 100 hours of placement.

You are required to actively engage with employers to secure placement in the Community Services Industry and have a Working with Children Check/Blue Card and National Criminal History Check before commencing placement.

You will also be expected to secure your own vocational placement; however AIAS can provide guidance and assistance with its Vocational Placement Officer (VPO) available. If you are currently working in a community service area and wish to attend placement at your current workplace AIAS will assist in implementing this too.

The costs associated with vocational placement, such as travel or accommodation is not included in the Total Tuition Cost. For further information on Vocational Placement, go to


Upon successful completion of this course AIAS will issue your nationally recognised qualification.

Enty Requirements (Domestic Students)

Entry requirements vary per course; please contact one of our Student Enrolment Advisers for more information on 1300 880 933.

additionalPayment Options

AIAS fee for serviceEducation should be for everyone, which is why we offer three simple payment options - because the cost of studying should never get in the way of your future success.

Additional costs are separate from tuition costs and these may include costs such as textbooks, uniforms and resource kits. For further information regarding this course's additional costs, click here. Also students will need to cover their own travel and accommodation arrangements, and costs associated with attending work placement.

Start learning today with our no-fuss payment plans. Contact us about these options



"I met so many like-minded souls who wanted to help other people . Being around them and their passion inspired me to study hard and learn everything I could."

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Apply now

Share your expertise with the whole community and spread the love to those in need. Study the Diploma of Community Services at AIAS and start changing the world.

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